Key Account Manager

More than one-third of the food produced in the world is wasted. And that has a huge impact on the health of our planet, 10% of greenhouse gas emissions coming from food waste

At Too Good To Go, we have an ambitious goal: To inspire and empower everyone to fight food waste together. We are the world's #1 app for fighting food waste. We work with thousands of restaurants and food retailers to make their surplus food available to local consumers. The magic of Too Good To Go has been expanding rapidly across Europe and now also the US, with over 127 million meals saved across 17 countries to date In Portugal we saved more than** 1 million meals**

We're proud of what we've achieved so far, but did we mention the issue is huge? We are expanding our team as we speak. And that's where you come in:
**We're looking for an exceptional Key Account Manager to join the Portuguese management team at Too Good To Go in Lisbon.**

**Your role**

Your primary responsibility is to strengthen and build our relationships with important existing key accounts. You will work with their stakeholders, building trust and rapport with them, while looking for opportunities to expand our commercial partnership, maximize our presence in their estate, and get their business more involved in the food waste movement. Reporting to the Head of Key Accounts, you will work closely with colleagues in our Partner Success team to ensure the successful onboarding of new stores and delivery of training to staff, and collaborate with other Key Accounts team members, as well as colleagues across marketing and independent sales.

As a Key Account Manager, you are responsible for several major account(s):

- **Mapping & Prospecting**: Build and manage a robust segment pipeline
- **Onboarding**: Launch pilot, following up through reporting and data, setup corrective actions
- **Partnering**: Network and be the main contact of all departments into the account (Marketing, Legal, CIO, Purchasing, CSR )
- **Developing**: Roll out the solution in all the sites of the account, identify new ways to partner and reduce food waste.
- **Marketing**: Develop a specific communication strategy based on the account needs.
- **Process and expertise**:

- Create and implement new processes to roll out faster and efficiently
- Develop and share your expertise on the retail industry with Portugal and Global sales department
- Working closely with the Head of KAM to set up the Portuguese sales strategy
- Account management for keychains from lead generation to roll-out.
- Autonomy in managing your own portfolio and ensuring the relationship is strong and business KPIs are met.
- Find new business and opportunities and map accounts organizational hierarchy to create an account stakeholder matrix and planning guide.
- Pitch to new retailers; create and deliver high-quality and professional presentations to potential new customers, and confidently speak about the business and food waste proposition.
- Win new businesses and grow existing accounts to achieve business targets set. Proving the business case with pilots and working with the client to define success metrics with the objective of rolling out.
- Onboard and train new stores in an efficient and scalable way, working with store-level contacts and senior stakeholders.

**Requirements**:

- Relevant experience as Key Account Manager, preferable in the food industry with a strong network in retail and/or food chains
- A true passion for sustainability and fighting food waste - you know the urgency of change and action for the planet.
- You know how to handle a project from A to Z, with prioritization, organization and autonomy.
- Challenge is your main motivation and with your team is even better. The sky is the limit
- You never give up, you have a high-energy, efficient, and result-oriented working style.
- Portuguese is your native language and you are fluent in English

**Our values**:

- We fight together: Food waste is a big beast to fight. We can do it if we fight together as Waste Warriors with no ego. We believe in a #oneteam.
- We raise the bar: We always push for more. We work smart, smash barriers and elevate one another.
- We keep it simple: Our ambitions are bold but our solutions are simple.
- We build a legacy: We're proud of the change we're driving.
- We care: We always look out for each other. Caring is also about the way we do business. We do the right thing.

**What we have to offer**
- Being part of a company with a** strong mission, full of passion, and with the ambition to change the world.**:

- The chance to do something that matters. As a **certified B Corporation**, we've been recognized as a business that uses profit and growth as a force for good.
- The experience of being part of a** great international team** and participating in the Portugal Key Accounts strategy set up.
- Strong **personal as well as professional development** in an intense and high-growth scale-up environment.
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