Customer Care Manager
Há 2 dias
**Requisitos**:
- Experiência comprovada em gestão de equipas de Customer Care
- Domínio de CRM e ferramentas de atendimento multicanal
- Excelentes competências de comunicação, empatia e gestão de conflitos
- Capacidade de liderança, organização e análise de dados
- Forte orientação para o cliente e melhoria contínua
**Funções a desempenhar**:
- Gestão da equipa de Customer Care (Call Center, Apoio Online e Serviço Pós Venda), garantir a qualidade do serviço e maximizar a fidelização dos clientes.
- Gestão da Experiência e Satisfação do Cliente
- Gestão dos Processos e Sistemas
- Gestão de Reclamações e Casos Críticos
- Reporting e Indicadores
**Condições**:
- Salário Compatível mediante a experiência comprovada
- Integração em equipa sólida.
-
French Customer Care Advisor In Aveiro
2 semanas atrás
Aveiro, Portugal Cross Border Talents Tempo inteiroAbout the job French Customer Care Advisor in AveiroReady to Take Your Career to the Next Level?We're seeking a Customer Success Specialist to join our dynamic team! If you're innovative, personable, and thrive in a fast-paced, ever-changing environment, this opportunity could be perfect for you.Role Overview:As a Customer Support Advisor, you'll assist...
-
Customer Care Agent – Part-Time
3 semanas atrás
Aveiro, Portugal Gi Group Tempo inteiro2025-11-24 Part time Contrato Trabalho Temporário ---------------------------------------- És fluente em Português e Inglês e procuras um novo desafio profissional em regime part-time? Estamos a recrutar Customer Care Agents (M/F) para reforçar a equipa de apoio ao cliente de uma empresa de referência no seu setor. O que oferecemos: • Contrato de...
-
French Customer Care Advisor in Aveiro
3 semanas atrás
Aveiro, Portugal Cross Border Talents Tempo inteiroAbout the job French Customer Care Advisor in Aveiro Ready to Take Your Career to the Next Level? We're seeking a Customer Success Specialist to join our dynamic team! If you're innovative, personable, and thrive in a fast-paced, ever-changing environment, this opportunity could be perfect for you. Role Overview: As a Customer Support Advisor, you’ll...
-
Online Customer Consultant
1 semana atrás
Aveiro, Portugal Wall Street English Tempo inteiroAveiro Estamos a recrutar um Online Customer Consultant para reforçar o nosso departamento de Customer Care garantindo o melhor acompanhamento aos nossos alunos. - **Departamento**: WSE Aveiro - **Horário**: Full-Time Estamos a recrutar um Online Customer Consultant para reforçar o nosso departamento de Customer Care garantindo o melhor acompanhamento...
-
Enterprise Customer Success Manager
1 semana atrás
Aveiro, Aveiro, Portugal Canonical - Jobs Tempo inteiro 40 000 € - 80 000 € por anoThe role of an Enterprise Customer Success Manager at CanonicalCustomer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their...
-
French Customer Success Advisor
3 semanas atrás
Aveiro, Portugal Cross Border Talents Tempo inteiroA customer support company in Aveiro is seeking a French Customer Care Advisor to assist clients through various communication channels. The ideal candidate will be fluent in French and have a strong commitment to customer satisfaction. You'll play a crucial role in addressing inquiries and fostering positive customer relationships. Competitive compensation...
-
French-Speaking Customer Care Specialist — Aveiro
2 semanas atrás
Aveiro, Portugal Cross Border Talents Tempo inteiroA leading media company in Aveiro seeks a Customer Service Representative to assist customers through inbound calls and provide technical support. The ideal candidate will have experience in customer service, excellent communication skills in French, and the ability to work in a team. This role offers opportunities for career growth and includes benefits...
-
Customer Success
Há 11 horas
Aveiro, Portugal Unit4 Tempo inteiroCompany Description We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...
-
Product Manager
1 semana atrás
Aveiro, Portugal AgileEngine Tempo inteiroAgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an...
-
Product Manager
Há 5 dias
Aveiro, Portugal Phiture Tempo inteiroAgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an...