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Position: Video Content Moderator Location: Porto, Portugal Employment type: Full-time Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Review user reports regarding video content on a streaming platformReview sensitive content, sometimes involving graphic or disturbing subject matterAudit and update contentMaintain broad knowledge of client products and/or servicesMake well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy REQUIREMENTS: Native/fluent in Romanian both verbal and written (C2 level). Fluent in English (minimum B2 level)6 months of experience in relevant field is preferredAbility to cover weekly shift rotation including occasional nights and weekendsTolerance to sensitive content in videosStrong computer skillsCustomer service-orientation with effective, pleasant and professional communication style as well as patienceQuick learning and adaptability to new processes and conceptsTolerance for repetitive work in a fast-paced work environmentAnalytical mindset with strong attention to detailAbility to work as a team member, as well as independently BENEFITS: International communityModern office in a city center with open spaces, easy to access with public transportationComprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplaceSupport from colleagues with coaching and mentoring opportunitiesHealth and Wellbeing initiativesMonthly meal allowance and much more
