Seller Customer Service Specialist – French + English
Há 16 horas
Seller Customer Service Specialist – (French + English) Location: Lisbon, Portugal – On-site - Working Schedule: Phase 1: Monday to Sunday Shift options: 08:00–17:00 or 09:00–18:00 (rotative shifts) Days Off: 2 rotational days Phase 2 (at a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday Role Overview: As a Seller Customer Service Specialist, you will support French-speaking sellers on the platform, helping them manage their accounts, resolve issues, and improve performance. The role requires strong customer service skills combined with sales awareness, with a focus on supporting seller growth and success. Key Responsibilities: Provide customer support to sellers via email, chat, and/or phone in French and English Assist sellers with account management, platform usage, and performance-related inquiries Apply sales awareness to positively influence seller performance and engagement Identify opportunities to guide sellers toward best practices and platform tools Ensure high-quality service delivery in line with KPIs and SLAs Accurately document all interactions in internal systems Collaborate with internal teams to resolve complex seller cases Mandatory Requirements: Fluent French and advanced English Minimum 1 year of experience in customer service, telesales, account management, or customer success roles linked to business development Sales awareness and the ability to influence seller success (mandatory) Strong communication, relationship-building, and problem-solving skills Ability to work in rotational shifts, including weekends Compensation & Benefits: Base Salary: 900€ (paid over 14 months) Complexity Bonus: 100€ (paid over 11 months) Meal Allowance: 7.63 € per day Health Insurance: since day 1 (free after 6 months of contract.) Accommodation – The Game Changer Immediate access to a shared apartment (private room) upon arrival All utilities included Fixed cost of €280/month, deducted directly from your payslip No deposit, agency fees, or upfront rental costs Why Join Us: Work on a global digital platform project Build experience in seller support and commercial operations Multicultural and fast-paced working environment Structured onboarding and ongoing training
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Lisbon, Portugal Cbtalents Tempo inteiroSeller Customer Service Specialist – (French + English) Location: Lisbon, Portugal – On-site - Working Schedule: Phase 1: Monday to Sunday Shift options: 08:00–17:00 or 09:00–18:00 (rotative shifts) Days Off: 2 rotational days Phase 2 (at a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday Role Overview: As a Seller Customer...
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Seller Customer Service Specialist –
Há 3 dias
Lisbon, Portugal Cbtalents Tempo inteiroSeller Customer Service Specialist – (German Speaking) Location: Lisbon, Portugal – On-site Start Date:8 January 2026 Working Schedule: Phase 1: Monday to Sunday Shift options: 08:00–17:00 or 09:00–18:00 (rotative shifts) Days Off: 2 rotational days Phase 2 (at a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday Role Overview:...
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Seller Customer Service Specialist –
Há 2 dias
Lisbon, Portugal Cbtalents Tempo inteiroSeller Customer Service Specialist – (German Speaking) Location: Lisbon, Portugal – On-site Start Date:8 January 2026 Working Schedule: Phase 1: Monday to Sunday Shift options: 08:00–17:00 or 09:00–18:00 (rotative shifts) Days Off: 2 rotational days Phase 2 (at a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday Role Overview:...
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Customer Service Specialist – Risk
Há 2 dias
Lisbon, Portugal Cbtalents Tempo inteiroCustomer Service Specialist – Risk & Fraud (French + English) Location: Lisbon, Portugal – On-site Start Date: 8 January 2026 Working Schedule: Monday to Sunday Rotative shifts between 08:00 – 23:00 2 rotational days off Role Overview: As a Customer Service Specialist – Risk & Fraud, you will support users in the French-speaking market, handling...
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Customer Service position French + English C1
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroCustomer Service Specialist French (C1) + English (C1) Support users of payment solutions, providing end-to-end case resolution and troubleshooting. Location: Lisbon On-site Working hours: Monday to Sunday, rotational 8-hour shifts (including night shifts) Days off: 2 rotative days Shift schedule: Rotational shifts communicated 1 month in advance Languages...
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Customer Service
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroCustomer Success & Sales Specialist (Fluent in Italian) Remote/Hybrid | Full-Time Were looking for a Customer Success & Sales Specialist fluent in Italian to support clients, boost seller performance, and drive business growth. You Will: Engage and support Italian-speaking customers Influence seller success and identify sales opportunities Build strong...
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Insurance Support Specialist
1 semana atrás
Lisbon, Portugal Boeva Tech Tempo inteiroInsurance Support Specialist (French Speaker) – Lisbon Location: Lisbon, Portugal | Start Date: Jan 8th, 2026 | Schedule: Mon-Fri, rotational shifts 07:30–20:00About the RoleWe are looking for a fluent French speaker (C2) with strong English (B2) to join our team as an Insurance Support Specialist. In this role, you’ll be the first point of contact for...
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Website Solutions Customer Service Specialist –
Há 16 horas
Lisbon, Portugal Cbtalents Tempo inteiroWebsite Solutions Customer Service Specialist – French + English Location: Lisbon, Portugal – On-site Start Date: 8 January 2026 Contract Type: CDD – 6 months Working Schedule: Monday to Friday Rotative shifts between 06:00 – 22:00 Days Off: Saturday and Sunday Early Shift Benefit: Uber transportation covered up to 25€ for shifts starting at...
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Lisbon, Portugal Cbtalents Tempo inteiroPayment Solutions – Customer Service Representative (French + English) Location: Lisbon, Portugal – On-site Contract Type: CDD – 6 months Working Schedule: Monday to Sunday – 24/7 rotational shifts, including night shifts Days Off: 2 rotational days Role Overview: As a Payment Solutions Customer Service Representative, you will support customers...
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Junior O2C Specialist – French
Há 2 dias
Lisbon, Portugal AVEC Human Resources Services Tempo inteiroJunior O2C Specialist – French & English Location: Porto, Portugal | On-site Schedule: Monday to Friday | 09:00 – 18:00 Build Your Career While Living in a Sunny, Culturally Rich Country Gain international experience while enjoying life in Portugal — a country known for its sunshine, rich culture, excellent cuisine, and high quality of life. Porto...
