Technical Customer Support Representative
2 semanas atrás
Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.Position: Technical Customer Support RepresentativeLocation: Lisbon, PortugalWork model: on siteEmployment type: fixed term (6 months) with possibility of extension / permanent contractDUTIES AND RESPONSIBILITIES: Communicate with clients through various channels including phone, email, chat, and messaging platforms. Assist with general inquiries, product information, and basic technical support. Ensure messaging aligns with organizational tone and communication standards across all interactions. Refer complex issues to appropriate internal teams or higher-level support. Work collaboratively with technical staff to address and resolve service requests. Organize and manage assigned support cases while adhering to team guidelines and priorities. REQUIREMENTS: Native / fluent in German (C2) both verbal and written. Fluent in English (minimum B2 level) Strong verbal and written communication skills across various platforms (phone, email, chat, social media). Basic understanding of customer service principles and the ability to follow standard procedures. Ability to handle technical inquiries and troubleshoot common issues with guidance. Ability to quickly learn new software and technologies Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment. Organized, detail-oriented, and able to manage multiple tasks simultaneously. Willingness to learn and adapt in a fast-paced or evolving support environment. OFFER: Opportunity to work with a leading global travel & tourism brand Competitive salary with performance-based incentives Professional growth opportunities within the BPO industry Collaborative and supportive work environment Access to exclusive travel perks and discounts And many more
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Lisbon, Portugal Cross Border Talents Tempo inteiroJob Description: Technical Customer Support Representative (Lighting Solutions) Are you passionate about providing exceptional technical support while working in a dynamic industry? Join our team, a leader in cutting-edge lighting solutions for professionals, consumers, and the Internet of Things. Our innovative, energy-efficient products and systems enhance...
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Technical Customer Support
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Lisbon, - Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German speaking Technical Customer Support Representative to join their team in Lisbon.Position: Technical Customer Support RepresentativeLocation: Lisbon, PortugalWork model: On siteEmployment type: fixed term (6 months) with possibility of extension...
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Technical Customer Support
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Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title: Technical Customer Support Representative (English Speaking) Location: Lisbon, Portugal (On-Site) Start Date: 17th July 2025 About the Role We are seeking a highly motivated Technical Customer Support Representative to join our clients dynamic team in Lisbon. In this role, you will support customers with technical issues related to digital...
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Technical Customer Support
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Danish Customer Support Representative.
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Danish Customer Support Representative.
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Technical Customer Support
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Technical Customer Support
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