Customer Support with French
Há 2 dias
Job Description This is a remote position. Location: Remote Workload: Full-Time Candidates need to live north of Porto and within a commuting distance to Braga that allows daily travel for training and client visits. Position Overview: We are currently looking for French-speaking Customer Support Agents to join a fast-growing team. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting high-value clients and helping them grow their presence online. Main Responsibilities: - Provide support to high-level clients via chat, email, and phone. - Assist customers with the self-serve advertising platform and related tools. - Deliver pre- and post-sales support for digital advertising products. - Troubleshoot and resolve technical issues, such as bugs or delivery errors. - Communicate updates and resolutions to clients in a timely and professional manner. - Identify opportunities for customers to enhance their advertising performance. - Gather client feedback and share product insights to improve user experience. Candidate Profile: - Fluency in French (mandatory) and proficient English. - Strong communication, problem-solving, and interpersonal skills. - Basic technical proficiency and computer skills. - Ability to manage multiple tasks in a fast-paced environment. - A team player with a proactive and customer-oriented mindset. - Previous experience in customer support or digital marketing is valued but not required. Compensation & Benefits Package: - Competitive monthly salary - Performance-based bonuses - Health insurance and employee discounts - Meal allowance - Full training provided and paid - Real career progression opportunities in a leading industry Why Apply? - Join a well-established and reputable company in the customer experience sector. - Work with globally recognized brands in an exciting and innovative field. - Enjoy a dynamic and multicultural team environment. - Build your career with ongoing training and advancement potential. - Benefit from a competitive compensation. If you're fluent in French, passionate about digital solutions, and eager to take the next step in your career, we’d love to hear from you By applying, you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes. Requirements• Excellent communication skills; • Proficiency in English at a business level, with the ability to read, write, and speak fluently as required (B2); • Preferred experience in a contact center/service program for any CS company; • Product support experience is advantageous; • Familiarity with electric vehicle charging products and a basic understanding of sustainable energy solutions – nice to have; • Adaptability and flexibility in a dynamic environment; • Troubleshooting skills, with the ability to investigate and understand complex customer issues; • Available to work on rotative shifts (24/7).
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Customer Support with French
Há 2 dias
Braga, Portugal Recruityard Tempo inteiroThis is a remote position. Location: Remote Workload: Full-Time Candidates need to live north of Porto and within a commuting distance to Braga that allows daily travel for training and client visits. Position Overview: We are currently looking for French-speaking Customer Support Agents to join a fast-growing team. This is an exciting opportunity to...
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Customer Support with French in Braga
Há 2 dias
Braga, Portugal Recruityard Tempo inteiroLocation: Braga Workload: 100% (Full-Time) Position Overview: We are currently looking for French-speaking Customer Support Agents to join a fast-growing team in Braga . This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting high-value clients and helping them grow their presence online.Main...
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Customer Support with French Language
Há 6 dias
Braga, Portugal HRM Institute for RealRec Tempo inteiro**Are you a French-speaker living in Braga?** **Do you also have strong interpersonal skills?** **Keep on reading!** We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be...
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Customer Support with French Language
Há 4 dias
Braga, Portugal HRM Institute for RealRec Tempo inteiro**Are you a French-speaker living in Braga?** **Do you also have strong interpersonal skills?** **Keep on reading!** - We are hiring motivated individuals for a world’s leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their...
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Customer Support with French
Há 2 dias
Braga, Portugal Recruityard Tempo inteiroThis is a remote position. Location: Remote Workload: Full-Time Candidates need to live north of Porto and within a commuting distance to Braga that allows daily travel for training and client visits. Position Overview: We are currently looking for French-speaking Customer Support Agents to join a fast-growing team. This is an exciting opportunity to...
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Braga, Portugal CallForTalents Tempo inteiroKey Responsibilities Respond to customer inquiries via phone, email, and chat in a professional and friendly manner. Assist customers with product information, order issues, and general inquiries. Resolve customer concerns and escalate more complex issues when necessary. Provide effective solutions to ensure customer satisfaction. Maintain accurate records...
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French-Speaking Customer Support Advisor
1 semana atrás
Braga, Portugal Cross Border Talents Tempo inteiroFrench-Speaking Customer Support Advisor About the job French-Speaking Customer Support Advisor Join our client'steam in Braga, a city known for its rich history, stunning architecture, and charming atmosphereThe project you will work for is a leading global home furnishings retailer, committed to providing exceptional service and innovative products to...
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French Customer Support Agent
Há 2 dias
Braga, Braga, Portugal Cloudheight Solutions Tempo inteiroWork Model:On-site (Braga)Role OverviewWe are looking forFrench-speaking Customer Support Agentsto join a growing support team working with international clients and digital service platforms.This role is ideal for customer-focused professionals who enjoy problem-solving, communication, and working in a fast-paced environment.Main ResponsibilitiesProvide...
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Braga, Braga, Portugal CallForTalents Tempo inteiroKey ResponsibilitiesRespond to customer inquiries via phone, email, and chat in a professional and friendly manner.Assist customers with product information, order issues, and general inquiries.Resolve customer concerns and escalate more complex issues when necessary.Provide effective solutions to ensure customer satisfaction.Maintain accurate records of...
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Braga, Braga, Portugal CallForTalents Tempo inteiroKey Responsibilities Respond to customer inquiries via phone, email, and chat in a professional and friendly manner. Assist customers with product information, order issues, and general inquiries. Resolve customer concerns and escalate more complex issues when necessary. Provide effective solutions to ensure customer satisfaction. Maintain accurate...
