Customer Care Agent
Há 12 horas
This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity – it’s how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises – to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success.Your tasks: You are the first contact for all customers, account managers and HBK internal various departments. Receive, through various channels such as phone, e-mail, customer portal and our online shop, customer calls or requests as well as purchase orders, provide expert advice on commercial issues, administer master data and assist coordinating communication with our sales engineers and other relevant functions. You will handle all inquiries and purchase orders with confidence, using the latest technology and with a strong service orientation as well as give proactive sales support. Customer satisfaction is your main goal when handling requests, complaints and finding the best possible solution.Sales & Service related tasks: • Issue CRM quotes • Proactive follow-up on quotes • Receive evaluate and process customer purchase orders using SF-CRM • Customer Master data administration • Run customer satisfaction survey – NPS • Handle customer portals • Coordination of customer issues with internal peers • Process supplier forms for our customers • General other administrative office tasksYour ProfileOur customer care agents have a certified commercial qualification, are fluent in German & English speaking and writing. Experienced in commercial sales and logistics processes as well as customer communication. Multi-tasking capabilities and supervision of booked orders and contracts for ensuring timely execution by keeping customer satisfaction as main goal in mind. Your Qualifications • Experienced MS-Office, CRM (Sales Force) and ERP (SAP) user • Team player and active independent working • Target oriented, flexible and resilient • Highly customer focused • Reliable, diligent and communicativeWe offer As an international company in the segment of acoustics & vibration, sensors, data-acquisition systems and software we offer the opportunity to develop professionally in a global environment with diversified work and responsibility, but also play a major role in shaping new processes as well as to work with customers in various segments such as automotive, medical, industrial, acoustics and aerospace worldwide.
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Bilingual Customer Care
4 semanas atrás
Maia, Portugal Phiture Tempo inteiroA leading company in test and measurement is seeking a Customer Service Agent in Porto, Portugal. Ideal candidates are fluent in German and English, have sales experience, and strong organizational and problem-solving skills. You will handle customer inquiries, provide after-sales support, and be part of a collaborative team. Opportunities for career...
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Customer Support Agent
Há 12 horas
Maia, Portugal HBK Tempo inteiroThis job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.At HBK, we live up to...
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Customer Service Agent
3 semanas atrás
Maia, Portugal HBK - Hottinger Brüel & Kjær Tempo inteiroCustomer Service Agent – German Speaking (1 year parental leave cover) HBK - Hottinger Brüel & Kjær seeks a German‑speaking Customer Service Agent to cover a one‑year parental leave. The role supports customers across Europe, handling phone calls, emails, quotes, orders and repairs aligned with HBK’s strategy. The position reports to the Customer...
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Customer Service Agent
Há 12 horas
Maia, Portugal HBK Tempo inteiroThis job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.At HBK, we live up to...
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Customer Service Agent
2 semanas atrás
Maia, Portugal OMEGA, Inc. Tempo inteiroCustomer Service Agent - German Speaking (1 year parental leave cover) page is loaded## Customer Service Agent - German Speaking (1 year parental leave cover)remote type: Hybrid Workinglocations: Maia, PTtime type: Full timeposted on: Posted Todayjob requisition id: 16686This job will provide you with an opportunity to further your career alongside...
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Customer Care Professional
1 semana atrás
Maia, Portugal Hottinger, Bruel & Kjaer Tempo inteiroThis job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions. At HBK, we live up...
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Ocean Import Agent
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Maia, Portugal Expeditors Tempo inteiro**Company Description** We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism,...
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Customer Care Representative
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Maia, Portugal Pluricosmética Tempo inteiroA nossa missão é contribuir para o bem-estar dos nossos clientes, apresentando-lhes os melhores e mais recentes produtos no setor da beleza e cosméticos. Queremos continuar a crescer e a proporcionar uma experiência de excelência a quem nos visita, e para isso precisamos do seu contributo. Procuramos reforçar a nossa equipa de Atendimento ao Cliente...
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Customer Care Representative
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Maia, Portugal WireCo Tempo inteiroNa WireCo® criamos cabos de excelência que inspiram inovação sem limites. A nossa marca é a força que faz o mundo evoluir. São os nossos produtos de excelência que ajudam o mundo a atingir os seus objetivos. A WireCo® está sediada em Kansas, EUA, com fábricas, centros de distribuição e centros de I&D espalhados por todo o mundo. Saiba...
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Billing Agent
Há 7 dias
Maia, Portugal Talent Search People Tempo inteiroAre you looking for a new job in a multinational company? Do you have experience as a Billing Agent and are you fluent in Englisih? Then this opportunity is for you! Our client is a multinational company dedicated to Industrial and Medical Gases as well as Respiratory Therapies. Tareas What will you do? - Manage customer documentation for billing purposes...
