Program Support Team Executive
2 semanas atrás
Job Purpose: To ensure quality continuous support of Autodesk Learning Partner programs and maintain and improve all administration aspects of programsResponsibilities:Responsible for first line support of program within 3 day KPIManage escalations to resolutionGeneration and Distribution of all renewal processes from central teaNew Applications – Once passed by Sales team, process through to onboardingLicense renewal managementCreation and Maintenance of Global Reporting RequirementsCoordinating with PSM and Support Team members to ensure quality level of service at all timesEscalation of issues to Management and others, and management of issue to resolutionKnowledge Skills and Experience:Highly numerateTime management and prioritizing skillsGood communication skillsVery good level of EnglishWorking knowledge of Microsoft Word, Microsoft Excel and Outlook.Interpersonal SkillsHigh attention to detail and accuracyIT industry knowledge – Channel, Vendors, Programme and Competition would be an advantageKey SkillsCommunication, Microsoft Excel, Office Administration, Time Management, Working IndependentlyAt TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.What’s In It For You?Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for
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Program Support Team Executive
3 semanas atrás
Porto, Portugal TD SYNNEX Tempo inteiroJob Purpose: To ensure quality continuous support of Autodesk Learning Partner programs and maintain and improve all administration aspects of programs Responsibilities: - Responsible for first line support of program within 3 day KPI - Manage escalations to resolution - Generation and Distribution of all renewal processes from central tea - New...
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Program Support Team Executive
Há 7 dias
Porto, Portugal TD SYNNEX Tempo inteiro**Job Purpose**: To ensure quality continuous support of Autodesk Learning Partner programs and maintain and improve all administration aspects of programs **Responsibilities**: - Responsible for first line support of program within 3 day KPI - Manage escalations to resolution - Generation and Distribution of all renewal processes from central tea - New...
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Program support team executive
3 semanas atrás
Porto, Portugal TD SYNNEX Tempo inteiroJob Purpose: To ensure quality continuous support of Autodesk Learning Partner programs and maintain and improve all administration aspects of programsResponsibilities: Responsible for first line support of program within 3 day KPI Manage escalations to resolution Generation and Distribution of all renewal processes from central tea New Applications - Once...
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Program support team executive
3 semanas atrás
Porto, Portugal TD SYNNEX Tempo inteiroJob Purpose: To ensure quality continuous support of Autodesk Learning Partner programs and maintain and improve all administration aspects of programsResponsibilities: Responsible for first line support of program within 3 day KPI Manage escalations to resolution Generation and Distribution of all renewal processes from central tea New Applications - Once...
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Program Support Team Executive
2 semanas atrás
Porto, Porto, Portugal TD SYNNEX Portugal Tempo inteiroJob PurposeTo ensure quality continuous support of Autodesk Learning Partner programs and maintain and improve all administration aspects of programsResponsibilitiesResponsible for first line support of program within 3 day KPIManage escalations to resolutionGeneration and Distribution of all renewal processes from central teaNew Applications - Once passed...
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Program support team executive
2 semanas atrás
Porto, Porto, Portugal TD SYNNEX Tempo inteiroJob Purpose: To ensure quality continuous support of Autodesk Learning Partner programs and maintain and improve all administration aspects of programsResponsibilities:Responsible for first line support of program within 3 day KPIManage escalations to resolutionGeneration and Distribution of all renewal processes from central teaNew Applications –...
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Program Support Lead: Onboarding, Renewals
3 semanas atrás
Porto, Portugal TD SYNNEX Tempo inteiroA leading global technology company is seeking a Program Support Team Executive in Porto, Portugal. This role involves ensuring quality support for Autodesk Learning Partner programs, managing escalations, and maintaining program administration. The ideal candidate will have strong communication skills, attention to detail, and familiarity with Microsoft...
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Executive Support
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Executive Support Coordinator
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Porto, Portugal PTC Group Tempo inteiro**About the job Executive Support Coordinator**: Our client is an international technology group with around 10.000 employees all over the world. It unites technologically leading companies with more than 100 production, service and sales locations and offers its customers solutions, products, and services in Digital, Logistics Systems, Pharma Systems,...
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Comms & General Support (M/F/d)
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