Customer Service Representative
1 semana atrás
Position: Customer Service Representative (Dutch) Location: Lisbon, Portugal Work model: on site Employment type:1 year contract Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Handle customer interactions across various communication channels, including phone, email, live chat, and social media.Provide clear and accurate information in response to customer inquiries, following established company policies and procedures.Assist with general questions, product or service information, and basic technical support.Respond to incoming customer requests and accurately document relevant case details in the appropriate systems.Escalate complex or unresolved issues to the appropriate internal teams or higher-level support as necessary.Collaborate with colleagues and technical teams to resolve customer concerns and ensure proper case closure.Manage a personal queue of service tickets, prioritize tasks, and follow guidance from supervisors.Offer feedback to improve service processes and contribute to team knowledge sharing. REQUIREMENTS: Native / fluent in Dutch (C2) both verbal and written. Fluent in English (minimum B2 level)Previous experience in customer service would be advantagous Strong verbal and written communication skills across various platforms (phone, email, chat, social media).Basic understanding of customer service principles and the ability to follow standard procedures.Ability to handle technical inquiries and troubleshoot common issues with guidance.Ability to quickly learn new softwares and technologiesEffective problem-solving skills and the ability to work collaboratively in a team-oriented environment.Organized, detail-oriented, and able to manage multiple tasks simultaneously.Willingness to learn and adapt in a fast-paced or evolving support environment. OFFER: Opportunity to work with a leading global travel & tourism brandCompetitive salary with performance-based incentivesProfessional growth opportunities within the BPO industryCollaborative and supportive work environmentAccess to exclusive travel perks and discountsAnd many more To apply for this position and to explore many other exciting opportunities, visit and apply through our career page: https://www.careers-page.com/toptalent-2
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Customer Service Representative
2 semanas atrás
Lisbon, Portugal CBTalents Tempo inteiroJob Title: German-Speaking Customer Service Representative (Onsite)Location: Lisbon, Portugal (Onsite Only)Industry: Website Technical Solutions Job Type: Full-time (Rotative Shifts) Salary & Benefits: Competitive Salary Health and Life Insurance Career Growth Opportunities Meal Allowance Transport Allowance Equipment Provided by the Company Shift Details:...
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Customer Service Representative
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title: Customer Service Representative (Portuguese Market) Location: Lisbon, Portugal (On-site) ️ Start Date: 29 May 2025 Contract Type: CDD 6 months (Fixed-term) Job Description: We are looking for a motivated Customer Service Representative to join a dynamic team supporting the Portuguese market. This role involves providing outstanding service and...
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Lisbon, Portugal Cross Border Talents Tempo inteiroPortuguese Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site We are hiring Portuguese-speaking Customer Service Representatives for an international project based in Portugal. Work Schedule: Monday to Friday Rotational shifts Weekends off Qualifications: Fluent Portuguese English B1+...
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Lisbon, Portugal Cross Border Talents Tempo inteiroPortuguese Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site We are hiring Portuguese-speaking Customer Service Representatives for an international project based in Portugal. Work Schedule: Monday to Friday Rotational shifts Weekends off Qualifications: Fluent Portuguese English B1+...
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Customer Service Representative
1 semana atrás
Lisbon, Portugal CBT Tempo inteiroCustomer Service Representative Diabetes Medical Devices (Italian Market) Start Date: 22 January 2026 Location: Porto, Portugal (OnSite) Work Model: OnSite Are you passionate about healthcare innovation and eager to make a real difference in patients lives? Join our international team in Porto as a Customer Service Representative for Diabetes Medical...
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Lisbon, Portugal Cross Border Talents Tempo inteiroGerman Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site We are looking for German-speaking Customer Service Representatives to join an international support team in Portugal. Work Schedule: Monday to Friday Rotational shifts between 07:00 – 19:00 Qualifications: Fluent German and English...
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Lisbon, Portugal Cross Border Talents Tempo inteiroGerman Speaking Customer Service Representative Location: Portugal Starting Date: January 2026 Work Model: Remote or On-site We are looking for German-speaking Customer Service Representatives to join an international support team in Portugal. Work Schedule: Monday to Friday Rotational shifts between 07:00 – 19:00 Qualifications: Fluent German and English...
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Customer Service Representative
1 semana atrás
Lisbon, Portugal Werfen Tempo inteiroOverview The Customer Service Representative is responsible for day-to-day order management, including receiving customer orders, cleansing orders, removing order blocks, processing change requests, resolve customer complaints, answering customers’ questions by different communication channel as phone or e-mail, and managing order releases. This role works...
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Customer Service Representative
Há 2 dias
Lisbon, Portugal CBT Tempo inteiroCustomer Service Representative Italian MarketLocation: Lisbon, PortugalStart Date: 05/01/2026Role OverviewJoin an international hospitality brand specializing in modern, comfortable hotels that offer guests high-quality service and competitive prices. As part of the Italian-speaking customer service team based in Lisbon, youll ensure guests receive...
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Customer Service Representative German Speaker
2 semanas atrás
Lisbon, Portugal Velenosi&Meredith Tempo inteiroCustomer Service Representative German Speaker Location: Lisbon, Portugal Schedule: Monday to Friday, Rotative Shifts (06:00 22:00) Work Model: On-Site Welcome Bonus: 3,000 euros About the Role: We are looking for a German-speaking Customer Service Representative to join our team in Lisbon! If you have excellent communication skills and a passion for...
