Central Key User
1 semana atrás
Job DescriptionAs a Central Key User & Customer Experience Specialist you will be responsible to operate the learning environment for internal and external customers. Moreover, you ensure trouble free operation with software and hardware. Following key responsibilities are coming with this role:Central Key User (~50%):Overseeing the operation of all Digital Solutions related software (ContiConnect, Onsite-App, Driver App) and hardware solutions (CCU, Telematics Systems, Sensors)Conducting software testing and ensuring smooth deployment of new functionalitiesIncident Cordination according to the defined support concept as 2nd level supportDevelop and perform trainings/workshopsOrganize the roll out of new processes or changes in existing ones in the Digital Solutions communityCustomer Experience Specialist (~50%):Collect and analyze feedback across hardware and software, report the results and create ideas for improvementDeveloping and maintaining training materials, including structure, format, and translationsCreating technical manuals and ensuring availability of required documents for target countriesSupport the software and hardware experts in creating training materialsDocumentation of the processes of the operations & customer care area QualificationsAcademic degree in Economics or a related field;>2 years of experience in Operations;Experience managing requirements & releases related with digital solutions;Experience with IT Service Management (desirable);Experience supporting IT systems (desirable);Strong stakeholder management and communications skills;Knowledge of Agile methodologies (Scrum / Kanban);Experience working in international environments (preferred);Proficient English language skills (written and spoken);Availability for international travelling (up to 10%).Additional InformationOur offer:Integration in a challenging and international work environment;Flexible working model;Agile and collaborative working style;Continuous opportunities for personal development and learning.We are committed to fostering a workplace where everyone feels safe, respected, and valued. All kind of applications are welcome.
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Central Key User SAP SD
1 semana atrás
Lousado, Portugal Continental Tempo inteiroCompany DescriptionContinental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2024, Continental generated sales of €39.7 billion and...
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Central Key User Salesforce CRM
2 semanas atrás
Lousado, Portugal Continental Tempo inteiroJob Description Within the scope of the Tires Global Marketing organization, the Customer Engagement Program has been launched with the aim to achieve higher customer satisfaction through 360° customer understanding, operational excellence and compliant processes, seamless internal communication and collaboration, and a better employee experience –...
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Central Key User
1 semana atrás
Lousado, Portugal Continental Tempo inteiroJob DescriptionAs a Central Key User & Customer Experience Specialist you will be responsible to operate the learning environment for internal and external customers. Moreover, you ensure trouble free operation with software and hardware. Following key responsibilities are coming with this role:Central Key User (~50%):Overseeing the operation of all...
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Flexible SAP GTS Manager
3 semanas atrás
Lousado, Portugal Continental Tempo inteiroA global technology company is seeking an SAP GTS Application Manager to play a key role in international trade and SAP solutions in Braga, Portugal. Responsibilities include leading projects on SAP GTS, optimization of customs processes, and user support. This role requires strong English skills and willingness to travel internationally. The offer includes...
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IT Application Owner
Há 6 dias
Lousado, Portugal Continental Tempo inteiroJob DescriptionWe are seeking a dedicated and skilled IT Application Owner (m/f/diverse) to join our team.The ideal candidate will be responsible for managing and designing IT applications / modules for (Tire) Requirements and Product Lifecycle Solutions at Continental Tires, which collect and manage product and process requirements as well as development...
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IT Application Owner
Há 4 dias
Lousado, Portugal Continental Tempo inteiroJob DescriptionWe are seeking a dedicated and skilled IT Application Owner (m/f/diverse) to join our team.The ideal candidate will be responsible for managing and designing IT applications / modules for (Tire) Requirements and Product Lifecycle Solutions at Continental Tires, which collect and manage product and process requirements as well as development...
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IT Application Owner
Há 3 dias
Lousado, Portugal Continental Tempo inteiroCompany DescriptionContinental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €39.7 billion in 2024 and currently employs around 95,000 people in 54 countries and markets. Tire solutions from the Tires group sector make mobility safer, smarter, and more sustainable. Its premium portfolio encompasses...
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Test Manager
Há 4 dias
Lousado, Portugal Continental Tempo inteiroJob DescriptionContinental’s Data & Customer Solutions Competence Center develops innovative digital products that support both our customers and internal teams, and we’d love for you to be part of it!Our Digital Solutions IT team is searching for a talented Test Manager to lead and elevate the testing landscape across our ContiConnect product.As a Test...
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Test Manager
Há 4 dias
Lousado, Portugal Continental Tempo inteiroJob DescriptionContinental’s Data & Customer Solutions Competence Center develops innovative digital products that support both our customers and internal teams, and we’d love for you to be part of it!Our Digital Solutions IT team is searching for a talented Test Manager to lead and elevate the testing landscape across our ContiConnect product.As a Test...
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IT Application Owner
Há 5 dias
Lousado, Braga, Portugal Continental Tempo inteiroCompany DescriptionContinental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €39.7 billion in 2024 and currently employs around 95,000 people in 54 countries and markets.Tire solutions from the Tires group sector make mobility safer, smarter, and more sustainable. Its premium portfolio encompasses...
