Site Reliability Engineer

Build your future with Sovos.If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we Don't worry if you don't check all the boxes -- apply anyway We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: Everything is based in the Cloud nowadays. But everything quickly becomes nothing without successful systems on the back-end. Here at Sovos, we have millions of data transactions running through our systems every day. Without our robust, agile Cloud Operations, we would not be able to deliver our SaaS products - and would not be able to Solve Tax for Good. This is where you come in. As part of Sovos Cloud Operation/engineering organization, you will be responsible for optimizing the performance and scalability of Sovos Saas offering. You will have many opportunities to bring tremendous impact to our Cloud Infrastructure Saas products and customer experience while constantly learning new things. The Site Reliability Engineer in Sovos should have a good understanding of Applications, Cloud architecture and is proficient with Monitoring tools and Technologies. More specifically, you will: Define and implement processes to maintain software products’ configuration and infrastructure servers’ configuration Maintain applications and tools within the Development team throughout the SDLC Create documentation following industry standards for process definition and user training purposes Work within an agile team to develop software solutions and provide guidance of best practices within Configuration Management Re-evaluate current Configuration Management practices to propose improvements regularly Contribute to the quality of service and uptime of the Sovos GVAT Applications. What We Need From You Associate’s or Bachelor’s Degree in Computer Science, Software Development, or related field Knowledge of SaaS technologies and SDLC processes Experience with scripting languages such as Powershell, Python, Go Familiarity with versioning software like Git Experience in application monitoring, data storage, and cloud infrastructure. Understanding of the software delivery lifecycle, experience with Continuous Integration and Continuous Delivery tools such as Azure DevOps or TeamCity Familiar with infrastructure as code ( Terraform, CloudFormation, or Puppet) Worked with cloud deployment, monitoring, and operation analysis tools (Grafana, Nagios ) Team mentality and willingness to share knowledge and ideas Great communication skills, written and verbal. Advanced in English (multi-regional team), Spanish or Portuguese desirable. Ability to meet strict deadlines Availability to perform some off-hour responsibilities and emergency oncall shifts. What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside An opportunity to work with a global team Bi-Weekly Meeting Free Days Mentoring Programs Globally recognised Training and Development programs Benefits Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries -- including half the Fortune 500 -- trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit and follow us on and .