Marketing Delivery Manager

Description OVERVIEWThe Delivery Manager (Senior Marketing SME) plays a critical role in ensuring the smooth transition and ongoing excellence of marketing operations into the Centre of Excellence. Acting as a subject matter expert across business operations, creative, analytics, and event delivery, this role provides both strategic oversight and operational leadership.During the transition phase, the Delivery Manager ensures knowledge capture, process documentation, readiness validation, and successful ramp-up of the teams. In steady state (BAU), the role shifts focus to execution oversight, continuous improvement, and aligning delivery with business objectives and KPIs Provide input into transformation initiatives, ensuring alignment between transition outcomes and long-term digital roadmaps. Oversee the execution of marketing delivery across service areas. Ensure campaigns and programs are delivered on time, within budget, and in line with KPIs. Lead continuous improvement initiatives  for efficiency and scalability across markets, refining SOPs, playbooks, and best practices after stabilization. Develop and implement capacity-building and training plans to upskill marketing staff and scale capabilities. Partner with stakeholders to align long-term delivery excellence with strategic business objectives. Maintain a robust measurement and early-warning system to ensure ongoing service stability and quality. Act as the senior SME for marketing operations, providing guidance on SEO/SEM strategies, automation, and reporting. Ensure best practices are consistently applied across marketing platforms and channels. Define and track KPIs, analyze performance and provide recommendations for optimization. Support the integration and effective use of marketing technologies (e.g., CRM, automation tools, analytics platforms). Lead process mapping, knowledge transfer execution, content handovers and playbook creation. Establish performance metrics, monitoring mechanisms, and risk controls for migrated activities. Serve as a senior point of contact for internal/external stakeholders on marketing delivery matters. Facilitate workshops, knowledge-sharing sessions, and training initiatives. Collaborate closely with project managers, operations managers, and technical teams. Mentor and coach junior team members to build organizational capability. Ensure compliance with client-specific requirements, internal policies, and legal/regulatory obligations. Monitor and mitigate delivery risks across contracts and service scopes. Escalate any operational, legal, or reputational risks proactively. 7–10 years’ experience in digital marketing, marketing operations, or commercial strategy roles. Proven expertise across SEO, SEM, analytics, automation, campaign execution, and/or event operations. Strong background in process design, SOP creation, and operational standardization. Experience in managing marketing delivery at scale, with accountability for KPIs and campaign outcomes. Strong commercial acumen with the ability to connect marketing operations to business objectives. Excellent stakeholder management, negotiation, and influencing skills. Analytical thinker with proven ability to evaluate campaign performance and drive improvements. Highly organized, adaptable, and comfortable managing complex, fast-paced environments. Strong delivery and operations management capability. Expertise in marketing domains, including digital marketing operations, tools, and platforms. Ability to document processes and drive operational standardization. Competence in defining KPIs, measuring performance, and driving continuous optimization. Proven stakeholder engagement and leadership skills. Strategic thinker with strong commercial awareness. Analytical and problem-solving mindset. Key Responsibilities Strong delivery and operations management capability. Expertise in marketing domains, including digital marketing operations, tools, and platforms. Ability to document processes and drive operational standardization. Competence in defining KPIs, measuring performance, and driving continuous optimization. Proven stakeholder engagement and leadership skills. Strategic thinker with strong commercial awareness. Analytical and problem-solving mindset. Join Algomarketing: Empowering Marketers and Sales through InnovationAt Algomarketing, we revolutionize industry standards by propelling world-leading brands to new heights with rapid insights, accelerated executions, and seamless operations. Our team leverages cutting-edge technologies like machine learning, natural language processing, and robotic process automation to transform marketing and sales landscapes. We are a global marketing & sales operations and technology consultancy with a presence in 27 countries across 6 continents. Our diverse team of 100+ marketing and MarTech experts collaborates to deliver impactful, data-driven solutions. Join us to be part of an innovative, dynamic environment where your skills will help drive the future of marketing. Experience professional growth and make a global impact with Algomarketing. Learn more about our services through our customer success stories, where we've brought the concept of Algorithmic Marketing to life. Visit our website to read more.