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Location: Porto, Portugal Employment Type: Full-Remote from Portugal only Shift Model: 24/7 rotational coverage Start Date: 15 December 2025 Position Overview We are seeking a Senior Order-to-Cash (O2C) Specialist – German Speaker to support a global Medical program. The selected candidate will play a key role in managing end-to-end commercial order flows, ensuring accuracy, compliance, and a high level of service to international customers. This role requires strong communication skills in German, excellent attention to detail, and the ability to operate in a fast-paced environment within a 24/7 support structure. Compensation & Benefits Salary Package competitive base salary+ 300€ language allowance+ meal allowance: 7.63€ net per working day Contract Type Permanent contract with 90-day probation period Health insurance included from Day 1 Relocation Support Relocation package provided for candidates moving to Portugal from abroad Shared accommodation option available Work Model Fully Remote 24/7 rotational shifts (including nights, weekends, and public holidays) Key Responsibilities Manage end-to-end Order-to-Cash processes for the Medical division Process and validate customer orders with a high level of accuracy Ensure compliance with internal procedures and industry regulations Handle order inquiries, discrepancies, returns, and billing matters Collaborate with logistics, supply chain, finance, and customer operations teams Support continuous improvement initiatives and help optimize O2C efficiency Maintain updated documentation and reporting for internal stakeholders Candidate Profile Fluent in German (C1+) and proficient in English Previous experience in Order-to-Cash, Order Management, Billing, or similar administrative/operations roles Strong analytical and organizational skills Ability to work in a 24/7 environment Excellent communication and customer-handling abilities Experience in medical devices or pharmaceuticals is an asset but not mandatory
