Senior Customer Support Specialist

What You'll Do: Retention-Focused Cancellation Handling: Handle cancellation requests with a "service-first" mindset - quickly identify why the user wants to leave and actively offer relevant alternatives (e. G., plan adjustments) where it's the right call for them, or process the cancellation without unnecessary friction when it isn't. Refund & Billing...

Meet Unit4. With over 40 years of heritage, we're an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. At the heart of what we do...

Dutch Customer Service Agent – Porto€2000 Welcome Bonus + Accommodation + International Work EnvironmentAre you aDutch speakerlooking for an international career opportunity inPorto, Portugal ? Join a global team where you can build your career incustomer service, work in a multicultural environment, and enjoy life in one of Europe's most beautiful...

Customer Support Specialist needed for a remote role in Portugal, assisting Polish-speaking clients with pet supply inquiries via phone, chat, and email, requiring native Polish and fluent English.

Job Summary Are you a native Polish speaker looking for a remote career opportunity based in Portugal? We are seeking a dedicated Customer Support Specialist to join our team. In this role, you will assist customers with inquiries regarding pet supplies, providing friendly, high-quality support via communication channels using your Polish and English...

Customer Support Specialist – Home Appliances (Danish Market) Lisbon, Portugal | Start Dates: June 15th & June 22nd We are looking for a motivated Danish-speaking Customer Support Specialist to join an international team supporting a leading home appliances brand. This is a structured, process-driven role combining customer service, technical...

FH Collective Academy is looking for Italian-speaking professionals for various customer support roles in Lisbon. Responsibilities include assisting customers through multiple channels and ensuring high service quality. Candidates will receive an average gross monthly package of €1,350 along with additional benefits like paid training and private health...

Customer Support Specialist - German Speaker - Porto German Customer Support Specialist | Porto | Accommodation Support Location:Porto, Portugal (On-site) Start Date:9 April 2026 Languages:German (near-native) + English C1Are you a near-native German speaker looking to build your international career in Porto?We are hiring Customer Support Specialists to...

Jo B Training & Coaching in Portugal is seeking Customer Support Specialists for an international support team. This role requires fluency in Dutch and good English communication skills, providing customer support via email, chat, and phone in a fast-paced digital environment. The position offers opportunities for long-term career growth and professional...