Technical Program Manager, Ai-Driven Cx

Há 3 horas

Lisbon, Portuguese Republic, Portugal Pleo Tempo integral
Pleo is seeking a Technical Program Manager, Customer Experience to lead complex CX technology programs across CX, Success, Support, Onboarding, Product and Engineering. You will manage dependencies, drive AI-enabled CX initiatives, and ensure measurable impact on customer outcomes.
The role emphasizes translating business problems into technical requirements, coordinating multiple teams, and delivering value through scalable CX capabilities.