It Support

Há 4 dias

Lisbon, Portuguese Republic, Portugal Inetum Tempo integral

Inetum is seeking a Support professional fluent in Portuguese, French and Spanish to join our multilingual Service Desk. You will provide first-line IT support to end users across an international environment, logging and resolving incidents and requests with SLAs in mind.

Key responsibilities
include handling requests via phone, ticketing and chat, escalating complex issues, and maintaining accurate troubleshooting records. 1+ year in helpdesk or service desk roles is desirable.