Client-Facing It Support Technician
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CB Talents is seeking a technically skilled support professional to manage escalated tickets, reproduce and diagnose software issues, and verify customer data directly in My SQL. You will collaborate with Postman, Slack, and the support team to identify root causes and drive fixes.
The role includes contributing improvements to management based on incidents and participating in ongoing training programs. Remote work from Portugal is available, with one on-site day per quarter at the Porto/Vila
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