Global 24/7 Technical Support Engineer
Há 2 horas
Lisbon, Portuguese Republic, Portugal
Intellias
Tempo integral
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Intellias is seeking an experienced technical support engineer to join our 24/7 global team in Porto. You will monitor services, investigate incidents, perform log analysis, and coordinate with engineering and cloud providers to restore service within SLAs.
You will work with Jira Service Management and Confluence, applying ITIL practices, and leverage Azure Monitor, Log Analytics, Kibana, and Grafana to diagnose complex issues across multiple systems.
You will work with Jira Service Management and Confluence, applying ITIL practices, and leverage Azure Monitor, Log Analytics, Kibana, and Grafana to diagnose complex issues across multiple systems.