French-Speaking Technical Support Representative
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We're partners with a leading Outsourcing/BPO consultancy that is seeking to onboard a Technical Support Representative for FinTech platform, to join their team in Portugal, fully remote from anywhere. Your Role
Provide technical support in French (for customers) and English (for developers) via chat and voice channels Troubleshoot and resolve product-related issues using MySQL Collaborate with team members and elevate complex issues to the development team when necessary Ensure timely and