Monitoring & Observability Operations Manager

Há 4 horas

Piedade, Portuguese Republic, Portugal Convatec Tempo integral

Convatec seeks an experienced Monitoring & Observability Operations Manager to define the strategy, roadmap and tooling direction for a resilient 24x7 observability function. You will establish the Hyderabad-based team and manage L1 operators while partnering with the Head of IT Infrastructure & Operations. You will drive service quality, incident management, and operational analytics, ensuring compliant governance and timely escalation across critical medical-device platforms and SAP services.