Senior On-Site Bpo Operations Lead

David Kennedy Recruitment, on behalf of a global technology and services company, is seeking an Operations Manager to join the Lisbon team. The role focuses on leading on-site operations, driving performance across multiple units, and owning client relationships.You will manage a team of managers and supervisors, coach staff, monitor SLAs, and work with HR,...

Seeking a proactive Community & Operations Lead for Aticco's coworking spaces in Lisbon to manage daily operations, drive community activities, and ensure excellent member service.

A Mariam ADEME procura um Operations Manager para liderar a operação de contact center numa empresa internacional em Lisboa. A posição é 100% presencial, destinada a quem já reside em Lisboa, com liderança de várias equipas, gestão de KPIs e cumprimento de SLAs de clientes.O dia-a-dia inclui monitorizar o desempenho, conduzir reuniões de revisão...

Hitachi Digital Services in Portugal seeks a Senior Vendor Management Specialist to oversee day-to-day BPO vendor management, ensuring SLA/KPI delivery and governance.The role requires 4-5 years in vendor management, proven experience with service providers and third-party vendors, and strong stakeholder management to drive continuous improvement and risk...

Lead BPO vendor management, ensuring SLA/KPI delivery and governance. Requires 4-5 years of experience and stakeholder management skills.

Wlg, an international defence academy in Oeiras near Lisbon, delivers courses to organisations across the alliance. You would be part of the team that makes each course iteration happen - and the first person anybody calls when it looks like it might not.As a training coordinator, you provide first-line support to instructors and students, coordinate...

Cbtalents is seeking English-speaking Customer Support Representatives in Lisbon, Portugal, to join an international project. This full-time role is on-site with rotating shifts, offering a strong starting point for fresh graduates to gain valuable BPO experience and build professional English communication skills.You will assist customers via phone, email,...

Hitachi Digital Services in Portugal is seeking a Senior Vendor Management Specialist to oversee day-to-day vendor management activities across BPO operations, ensuring SLA/KPI delivery and governance. The role requires 4-5 years in vendor management, proven experience with service providers and third-party vendors, and strong stakeholder management to drive...

Hitachi Digital Services in Portugal is seeking a Senior Vendor Management Specialist to oversee day-to-day vendor management activities across BPO operations, ensuring SLA/KPI delivery and governance. The role requires 4-5 years in vendor management, proven experience with service providers and third-party vendors, and strong stakeholder management to drive...