Customer Service Representative

Há 23 horas

Porto, Portuguese Republic, Portugal The Lemon Consulting Tempo integral
Position: Customer Service RepresentativeLocation: Porto, PortugalWork model: On-siteEmployment type: Fixed term (6 months) with possibility of extension / permanent contractDUTIES AND

RESPONSIBILITIES:
Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches, feedback)Provide excellent and nimble customer service experience and