Customer Service Representative
Há 23 horas
Porto, Portuguese Republic, Portugal
The Lemon Consulting
Tempo integral
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Position: Customer Service RepresentativeLocation: Porto, PortugalWork model: On-siteEmployment type: Fixed term (6 months) with possibility of extension / permanent contractDUTIES AND
RESPONSIBILITIES:
Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches, feedback)Provide excellent and nimble customer service experience and
RESPONSIBILITIES:
Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches, feedback)Provide excellent and nimble customer service experience and