Support Business Analyst

Há 4 horas

Lisbon, Portuguese Republic, Portugal act digital Tempo integral
3 years of experience in a similar position;
Experience with Jira.
Good knowledge of SQL.
Good level of English (written and spoken).
Strong analytical and problem-solving skills.
Proactive, dynamic and autonomous approach.
Ability to identify opportunities for process improvement.
Responsibilities
Provide Level 1 and Level 2 support to users, ensuring efficient and timely resolution of requests.
Analyse profitability calculation figures and investigate