Supervisor, Customer Service

Há 4 horas

Lisbon, Portuguese Republic, Portugal Americold Tempo integral
Primary Responsibility: Maintains and enhances customer services by organizing and evaluating service and delivery systems and procedures;
supervising staff. Essential Functions: Investigate problems and find solutions. Communicates with customers via phone and e-mail. Handles major incidents that cannot be handled by customer service representatives. Analyze data and statistics, compile and print reports. Coordinate and communicate with management and Kroger officials on a daily basis following