Supervisor, Customer Service
Há 4 horas
Lisbon, Portuguese Republic, Portugal
Americold
Tempo integral
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Primary Responsibility: Maintains and enhances customer services by organizing and evaluating service and delivery systems and procedures;
supervising staff. Essential Functions: Investigate problems and find solutions. Communicates with customers via phone and e-mail. Handles major incidents that cannot be handled by customer service representatives. Analyze data and statistics, compile and print reports. Coordinate and communicate with management and Kroger officials on a daily basis following
supervising staff. Essential Functions: Investigate problems and find solutions. Communicates with customers via phone and e-mail. Handles major incidents that cannot be handled by customer service representatives. Analyze data and statistics, compile and print reports. Coordinate and communicate with management and Kroger officials on a daily basis following