Global Helpdesk Leader: Unified It Support

Há 4 horas

Nogueira, Portuguese Republic, Portugal WireCo WorldGroup Tempo integral
Wire Co World Group is seeking a Global Helpdesk Manager to lead a unified, globally distributed service desk, aligning regional teams around common processes and metrics to deliver consistent support across time zones and locations. You will drive service improvements, develop staff, and ensure strong collaboration with IT partners, Security, and ERP teams, while upholding Wire Co's standards and customer focus.