Customer Support Representative

Há 2 horas

Lisbon, Portuguese Republic, Portugal Twentooconsulting Tempo integral
Position: Customer Support RepresentativeLocation: Lisbon/Porto, PortugalWork model: 100% On-siteEmployment type: Full-timeDUTIES AND

RESPONSIBILITIES:
Provide friendly, efficient support as the first point of contact for a global community of usersHandle and resolve customer issues across inbound calls, chats, and emailsIdentify and escalates issues appropriatelyWrite thoughtful, accurate responses and customise prepared templates for customer communications Research and troubleshoot problems using