Customer Support Representative
Há 2 horas
Lisbon, Portuguese Republic, Portugal
Twentooconsulting
Tempo integral
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Position: Customer Support RepresentativeLocation: Lisbon/Porto, PortugalWork model: 100% On-siteEmployment type: Full-timeDUTIES AND
RESPONSIBILITIES:
Provide friendly, efficient support as the first point of contact for a global community of usersHandle and resolve customer issues across inbound calls, chats, and emailsIdentify and escalates issues appropriatelyWrite thoughtful, accurate responses and customise prepared templates for customer communications Research and troubleshoot problems using
RESPONSIBILITIES:
Provide friendly, efficient support as the first point of contact for a global community of usersHandle and resolve customer issues across inbound calls, chats, and emailsIdentify and escalates issues appropriatelyWrite thoughtful, accurate responses and customise prepared templates for customer communications Research and troubleshoot problems using