Spanish-Speaking Customer Advisor | Lisbon

Há 4 dias

Braga, Portuguese Republic, Portugal Real Recruitment Solutions Tempo integral
As a Customer Advisor, you will be the first point of contact for customers, ensuring excellence in service delivery.
You will: Manage reservations (creating, modifying, or canceling reservations).
Support clients via inbound and outbound calls, as well as email.
Handle customer inquiries about services such as Flight Club, VIP, and PRM (passengers with reduced mobility).
Assist with claims and complaints related to delays, strikes, or cancellations.
Provide accurate, real-time information to help customers