Customer Support Advisor Portuguese/English/Spanish

Há 3 horas

Lisbon, Portuguese Republic, Portugal OVHcloud Tempo integral
We are looking for a Customer Support Advisor for our Customer Services department, which provides advice, support, and solutions to our customers.
Your main responsibilities
Responding to customer requests about account administration, billing and order follow-up, through different channels (Phone, Email, Chat)
Replying to customer escalations and helping guide customers through the correct processes at OVHCloud
Keeping customers updated about the status of their opened requests