It Support Specialist

Há 3 horas

Vilar De Andorinho, Portuguese Republic, Portugal Inetum Tempo integral

Inetum is seeking a remote IT support specialist to provide first-level assistance to End Users through multiple channels, ensuring proper ticket handling and documentation in the ITSM platform. The role involves creating and updating procedures, maintaining asset inventories, and escalating complex issues to appropriate teams. Strong communication and autonomous work style are essential, with potential remote shifts. Knowledge of Chrome OS and Windows 10/11 is required.