Remote Crypto Customer Support Specialist

Binance is seeking a customer service specialist to support users of its global crypto platform. This remote-first role emphasizes empathetic and proactive problem solving across email and live chat, with 7x24h availability and a focus on high-quality customer experience.Applicants should possess a college degree, be fluent in Spanish and English with an...

Binance is seeking a Customer Service professional in Portugal to join our remote-first team supporting a world-class crypto exchange. You will handle high-volume live chat, provide accurate information, and document customer needs while upholding policies and guidelines.The role requires at least 1 year of customer service experience, fluency in French,...

A global support services provider is seeking a Chat Support Consultant to deliver exemplary customer support in crypto trading, primarily through live chat and email. The ideal candidate should be a native French speaker with excellent English skills, possess at least 6-12 months of relevant experience, and have basic financial knowledge. This role offers...

Binance is seeking customer service professionals to handle high-volume live chat and online inquiries for a global crypto exchange. The role requires a college degree, at least one year in customer service, and fluency in French with advanced English to coordinate with partners.Ideal candidates are proactive, honest, and able to work under pressure across...

Binance in Portugal is seeking empathetic, multilingual customer service professionals to join a remote-first team handling inquiries for our world-class crypto exchange.You will support customers via ticketing systems and live chat, ensuring fast, accurate responses, and help document requests for cross-functional teams. The role requires strong...

What You'll Do:Retention-Focused Cancellation Handling: Handle cancellation requests with a "service-first" mindset - quickly identify why the user wants to leave and actively offer relevant alternatives (e.G., plan adjustments) where it's the right call for them, or process the cancellation without unnecessary friction when it isn't. Refund & Billing...

BaseForce is seeking a Crypto - NFT Specialist to manage and develop our NFT operations. The role involves researching market trends, identifying growth opportunities, and implementing revenue strategies. You will work closely with cross-functional teams to deliver a seamless NFT experience for customers.The ideal candidate has deep crypto-NFT knowledge,...

Global Crest Solution is seeking an Italian Customer Support Agent for an international digital services project based remotely from Lisbon, Portugal. You will be the first point of contact for users, handling inquiries and guiding them to solutions with excellent service.The role emphasizes resolving issues, providing technical assistance, and maintaining...

A Serlima Target, grupo líder em soluções de Recursos Humanos, procura um profissional dinâmico para apoiar clientes dinamarqueses a partir de Lisboa, com trabalho remoto. O candidato ideal é fluente em dinamarquês e possui excelente comunicação e foco no cliente.O papel envolve responder a pedidos por email, chat e telefone, recolher feedback,...