It Support Technician
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The IT Support Technician is responsible for delivering high-quality, in-person technical support to colleagues within a dynamic office environment. Operating as part of the Onsite Support Services (OSS) function, this role provides a mix of walk-up (Tech Bar–style) and desk-side support, resolving issues that cannot be addressed remotely.
Working closely with the wider IT Service Management organization, the role ensures seamless service delivery, enhances the end-user experience, and