French Platform Support Specialist — Bonus

Há 2 horas

Lisbon, Portuguese Republic, Portugal Astrea Recruitment Tempo integral
Astrea Recruitment LTD. in Porto is seeking a French-speaking customer support specialist to help users navigate a digital betting platform. You will handle inbound calls, chats and emails to deliver clear, friendly assistance.
Daily tasks include resolving account issues, explaining winnings, and guiding users through login problems, with personalized responses and careful attention to procedures. You will document issues, escalate complex cases when needed, and ensure a smooth, accurate