It Customer Support

Há 3 horas

Lisbon, Portuguese Republic, Portugal Alpineo Consulting Tempo integral
Join a key client-facing support team and play a central role in delivering service excellence. Highly operational role involving direct handling of incidents while ensuring service quality across aYou will functionally lead a team of 2 based in Lisbon (no direct line management), ensuring proper ticket follow-up, preparation of client committees, and structured reporting, with regular communication to management based in France. This is a demanding environment requiring strong rigor, customer focus,