Multilingual Team Lead

Cross Border Talents in Lisbon is hiring team leaders to join a multilingual customer service team supporting an international client. You will coach a team of agents, monitor quality and keep daily operations on track.Fluency in Dutch and English is essential, and your language skills will be used every day. This is an on-site position based in Lisbon with...

Conectys is expanding its Lisbon hub to support a flagship global client. We seek experienced Team Managers to build and scale multilingual Inside Sales teams across Europe, including German, Spanish, English, French, Portuguese, Swedish, Norwegian and Dutch.In this role you’ll own performance, coaching and client-facing outcomes, reporting to account...

CloserHire is seeking a Flemish & French-speaking Team Leader for its Lisbon operation. You will lead a multilingual customer service team, drive performance across KPIs, and develop talent within a dynamic BPO environment.In this role you will coach and support agents, manage daily operations, scheduling, and workload, and ensure high-quality service for...

Conectys is expanding its Lisbon hub to support one of our flagship global clients. We are looking for experienced Team Managers to build, lead and scale multilingual Inside Sales teams across multiple European markets, including German, Spanish, English, French, Portuguese, Swedish, Norwegian and Dutch. If you enjoy developing people, driving commercial...

A leading customer engagement firm is seeking a Team Leader for its E-commerce sector in Lisbon. You will supervise call center associates, ensure performance metrics are achieved, and coach team members while handling escalated customer issues. The ideal candidate should have strong communication skills and meet the mandatory language requirements of DE C1...

Batgroup in Lisbon is seeking an Operations Team Lead (French-speaking) to stabilize and mentor a multilingual team, on-site at our Sete Rios hub. You will supervise attendance, optimize dispatch, coach agents, and uphold a culture of accountability and Swiss-quality service.You will collaborate with Swiss, Polish, and Portuguese stakeholders, helping scale...

Cross Border Talents zoekt een Teamleider in Lissabon om een meertalig klantenserviceteam aan te sturen voor een internationale klant. Vereist is vloeiend Nederlands en goede Engelse vaardigheden; u begeleidt, motiveert en zorgt voor kwaliteit en efficiëntie.U voert regelmatig feedbackgesprekken, behandelt escalaties en rapporteert teamresultaten. Wij...

Eugenia Talent sucht eine/n Team Leader im Freizeitsektor in Lissabon. Sie führen ein motiviertes Team, planen Ziele, überwachen KPIs und verbessern Prozesse, um erstklassigen Kundenservice sicherzustellen.Sie arbeiten eng mit dem Team zusammen, coachen Mitarbeitende, berichten regelmäßig über Ergebnisse und tragen zur Marktentwicklung bei. Fließendes...

The Crypto AML Transaction Monitoring Team Lead oversees a team of investigators responsible for reviewing alerts and cases generated from customer and transaction monitoring systems for a cryptocurrency exchange. The Team Lead manages daily workflow, provides case guidance, reviews escalations, supports quality control, and helps ensure investigations are...