Remote It Helpdesk Engineer

Tenthpin is looking for an IT Helpdesk Engineer to provide high quality 1st and 2nd line support for our remote-first global user base.Based in Portugal, the role focuses on Microsoft 365, Windows 11, Intune, and ITSM tooling, with a regular shift pattern from 14:00 to 23:00, including a one-hour break. You will be part of an extended support model...

Seeking a French-speaking IT Helpdesk Specialist for a remote role, handling Level 3 technical issues and collaborating with internal teams for efficient incident resolution.

Bosch Group in Lisbon is seeking a customer-focused IT support agent for 1st level technical assistance. You will handle calls, emails, and chats, diagnose issues, and provide remote help to users in a fast-paced environment.The role requires Dutch (C1) and English (B2) proficiency, a technical IT background, and a willingness to work in a hybrid setup...

A Nimber em Lisboa procura um técnico de Helpdesk/Service Desk para apoiar utilizadores finais via remoto e telefone, diagnosticar incidentes e assegurar o funcionamento de software e hardware. O foco é uma experiência de utilizador de qualidade.Procura-se boa comunicação, organização e orientação para o utilizador; ITIL é valorizado. A função...

What you’ll actually do Take over escalated tickets, chats and video calls that L2 couldn't closeDig into application errors: reproduce, analyse, diagnoseCheck customer data directly in the database (My SQL) to catch errors at the sourceWork with Postman, Slack and the support team to get to the root causePropose improvements to management based on the...

Meal allowance (€7/day): €154.00You'll support a French fintech platform that automates accounting and finance for SMEs: real bugs, real data, real business owners waiting for answers. In French.What You'll Actually Do Take over escalated tickets, chats and video calls that L2 couldn't closeDig into application errors: reproduce, analyse, diagnoseCheck...

Bosch Service Solutions in Lisbon is seeking a candidate for 1st line IT support to handle calls, emails, and chats, providing remote assistance and ensuring quick resolution of incidents. You will document issues, follow standard procedures, and coordinate with other Bosch teams.The role requires Dutch (C1) and English (B2) proficiency, a technical IT...

Savior Artigos Texteis Lda in Porto seeks a Technical Helpdesk Agent to provide first-line IT support by phone and remote sessions to English-speaking customers. You will understand problems and impact, then perform checks and fixes in a clear, logical order, escalating when needed with a complete symptom summary.You will keep ticket notes up to date and...

This role can be based out of any location in Portugal. You must be an official resident in the employment country to be considered for this role.Tenthpin is looking for a proactive and customer focused IT Helpdesk Engineer to provide high quality 1st and 2nd line support across our remote-first global user base.As an IT Helpdesk Engineer, you will have...