Hybrid Service Manager — Client Success

Há 2 horas

Figueira Da Foz, Portuguese Republic, Portugal Claranet Portugal Tempo integral
Claranet Portugal is seeking a Service Manager to integrate our internal team in Figueira da Foz. You will manage customer communications, monitor SLAs and KPIs, report on performance, and coordinate with internal stakeholders to ensure alignment.
Requirements include 2+ years in similar roles, a degree, fluency in Portuguese and English, and ITIL experience. Power BI knowledge and a pro-active, collaborative mindset are valued.