Remote Hospitality Support Coach

Há 6 horas

Lisbon, Portuguese Republic, Portugal Cloudbeds Tempo integral
Cloudbeds, a fully remote, globally distributed team, seeks a Customer Support Coach to advocate for hotel partners, resolve inquiries across live chat, email, and phone, and drive software adoption. You will create training materials, update support resources, and stay ahead of system updates to continually improve the customer experience. The role emphasizes empathy, strong communication, and problem-solving, with opportunities to shape product feedback and training content across a diverse,