Remote Hospitality Support Coach
Há 6 horas
Lisbon, Portuguese Republic, Portugal
Cloudbeds
Tempo integral
Grátis com e-mail ou Google
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Grátis com e-mail ou Google
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Cloudbeds, a fully remote, globally distributed team, seeks a Customer Support Coach to advocate for hotel partners, resolve inquiries across live chat, email, and phone, and drive software adoption. You will create training materials, update support resources, and stay ahead of system updates to continually improve the customer experience. The role emphasizes empathy, strong communication, and problem-solving, with opportunities to shape product feedback and training content across a diverse,