Danish-Speaking Customer Service Expert
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DUTIES AND RESPONSIBILITIES:
Assist customers via phone, email, and chat with inquiries related to products. Provide in-depth information about the company's products and services, helping customers make well-informed decisions based on their unique needs. Address customer concerns with empathy and professionalism, striving for satisfaction and building trust in each interaction.
Accurately document all customer interactions and inquiries using the SAP CRM system for proper tracking