Overnight Bilingual Senior Team Lead
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About the role and team Leading at Uber means setting direction in motion, not waiting for perfect conditions. As a Senior COE Specialist II leading our Premium & VIP Support operations, you are a leader of leaders, responsible for navigating the complex intersection of high-touch service excellence, global policy, and local operational reality. In this role, you won't just manage tasks;
you will elevate customer care into a white-glove, concierge-level experience.
You'll build