Italian-Speaking Customer Support Agent

Há 5 horas

Lisbon, Portuguese Republic, Portugal Cross Border Talents Tempo integral
Location:
Lisbon, PortugalWork Model:
On-siteSchedule:
Rotating shifts | 40 hours per weekAbout the Role
We are looking for an Italian & English-speaking Customer Service Representative to join an international team in Lisbon. You will be the first point of contact for customers of a leading digital financial services brand, resolving queries via chat, phone and email.Key Responsibilities
Resolve customer queries, aiming for first-contact resolutionOwn cases end to end, including