Ai-Driven Global Email Support Specialist
Há 2 dias
Lisbon, Portuguese Republic, Portugal
Smartbox Group
Tempo integral
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Smartbox Group is seeking a Backoffice Customer Experience Specialist (PT-EN) in Portugal to bridge human empathy with smart technology. You will handle email communications for B2C and B2B customers across Europe, using translation and AI tools to deliver accurate, high-quality solutions.
The role focuses on tech-driven communication, ticket management, and collaboration with partners to ensure fast responses and high satisfaction.
The role focuses on tech-driven communication, ticket management, and collaboration with partners to ensure fast responses and high satisfaction.