Global Helpdesk Manager
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At WireCo®, we create exceptional ropes that inspire limitless innovation. Our brand is the force that drives the world forward. It is our outstanding products that help the world achieve its goals. The Global Helpdesk Manager provides leadership for WireCo's global Helpdesk / Service Desk function and is responsible for building a consistent, customer-focused support model across multiple countries, manufacturing locations, and time zones.
The role owns service performance, operational