Gbs Senior Service Excellence Specialist

Responsible for ensuring high-quality service delivery, effective incident management, and adherence to operational governance frameworks. Monitors tower sites, troubleshoots issues, and analyzes performance to improve services.

Manages and develops end-to-end processes for GBS Procurement Services and Global Legal function, focusing on process improvement, transformation initiatives, and operational efficiency. Supports legal solutions and data management.

Specialist GBS Credit & Collections (Polish Speaker) Purpose & Overall Relevance for the OrganizationThe Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with the support in projects and process standardisation initiatives.The pursue of excellence in...

Edp Renovaveis Servicios Financieros SA in Lisbon seeks a Service Management Senior Specialist to monitor service performance, ensure SLA compliance, and drive governance across the GBS service catalogue. You will analyse data, update the operating model, and collaborate with internal GBS teams.Required are a degree in Management or Economics, advanced Excel...

EDP seeks a Senior Service Management Specialist to monitor service performance, ensure SLA compliance, update the service catalogue, and drive governance within Global Business Services. Requires a degree in Management/Economics, strong analytical skills, English fluency, and experience with ticketing tools and Power BI.

Emma Sleep GmbH, the world's largest D2C sleep brand, seeks a highly skilled Customer Excellence Specialist to join our team. You will resolve the most complex customer issues and use the customer's voice to drive lasting solutions, helping maintain and recover brand trust. You'll lead cross-functional initiatives and shape CX requirements, while improving...

## Order Management Specialist Applylocations: Portugal, Algéstime type: Full timeposted on: Posted Todayjob requisition id: R10097021**Be part of the ALEBS Evolution: Accelerate Innovation, Empower People**Since 2019, ALEBS (Air Liquide Europe Business Services) has evolved from a startup project into a globalpowerhouse. Over the past years, we have become...

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATIONThe Team Lead GBS HR Services - HR Systems Support & Learning will be responsible for the day-to-day operational leadership and delivery of HR Systems Support & Learning Operations services within the GBS HR Services organization. Reporting to the Senior Manager HR Services, this role ensures high-quality,...

A Randstad II - Prestação de Serviços, Limitada procura um Activation & Retail Excellence Specialist para integrar a equipa de Trade Marketing de um cliente no setor FMCG. O(a) profissional assegura padrões de execução, desenvolve soluções de visibilidade e acompanha iniciativas de shopper experience. Exige Licenciatura em Gestão/Marketing, forte...