Retention Customer Support Assistant

Retention Customer Support Agent fluent in German and English, responsible for preventing customer churn by addressing concerns, offering incentives, and building loyalty for a telecommunications company. Remote within Portugal.

A customer service platform based in Portugal is seeking agents with C2/C1 proficiency in Portuguese and strong customer engagement skills. Candidates must demonstrate analytical thinking to assess operational data and effectively support merchant needs. Technical proficiency with CRM tools such as Salesforce is essential, alongside adaptability in a dynamic...

Nutrium is looking for a Customer Support Assistant to support the Brazilian market. The role is predominantly written, replying to patients via Whats App and email about appointments and the Nutrium app, with a focus on clarity, warmth, and a human touch. You will occasionally make phone calls when needed, handling high volumes with consistency. Working...

Customer Support Specialist | Remote in PortugalAre you fluent in both German and English?Do you have a passion for customer satisfaction and a knack for problem-solving?We are currently recruiting a Customer Support Assistant to join the Retention Line for one of Switzerland's largest telecommunications companies.If you are looking for an opportunity to...

Grubtech is hiring a Customer Success Specialist fluent in Portuguese and Spanish to join our fast-growing team. You will build and nurture long-term relationships with customers, support ongoing adoption of our platform, and help drive retention and success. Requirements include English, Portuguese and Spanish fluency, at least 1 year in onboarding or...

Unit4 is seeking a Customer Success Manager in Portugal to be the voice of the customer, turning insights into actions that improve outcomes and maximize the value of the Unit4 investment. You will drive value realization, boost product adoption, and identify upsell opportunities with qualified leads in collaboration with Sales.As the primary contact in...

Jobgether SRL is seeking a Customer Success Manager based in Portugal to own the post-implementation journey for a Saa S hospitality platform. You will drive adoption, retention and renewal across a portfolio of international customers while collaborating with Product, Sales and Support in a fully remote, scale-up environment. You will monitor health...

UPS is seeking a detail-oriented Brokerage Administrative Assistant to support import operations and ensure compliance with local customs regulations in a dynamic, global logistics environment.You will perform general brokerage activities, manage administrative tasks, and contribute to customer satisfaction while meeting deadlines; English B1 and Portuguese...

UPS is seeking a detail-oriented Brokerage Administrative Assistant to support import operations and ensure compliance with local customs regulations in a dynamic, global logistics environment. You will perform general brokerage activities, manage administrative tasks, and contribute to customer satisfaction while meeting deadlines; English B1 and...