Customer Service Representative With German

Há 5 horas

Évora Monte, Portuguese Republic, Portugal Recruityard Tempo integral


Location:
Remote in Portugal Workload: 100% (Full-Time, Permanent Contract)Position Overview:We are looking for German-speaking Customer Consultants to join the Retention team. Your main responsibility will be handling incoming calls from customers intending to cancel their contracts, aiming to retain them through excellent service, upselling, and cross-selling where applicable.
Main

Responsibilities:
- Manage inbound customer calls regarding contract cancellations.

- Advise customers on services