Hr Service Management Senior Analyst

Há 2 dias

Caparica, Portuguese Republic, Portugal Convatec Tempo integral

The role As our Service Management Senior Analyst, you will support the operations for Convatec Business Services, specifically monitoring, measuring, analyzing, and continuously improving the HR processes and procedures for every aspect of our shared service center. This role will partner with CBS People experience leaders, monitor and alert our performance across the business.

Key Responsibilities

Monitor global support metrics and dashboards to track performance, adherence to SLAs