Global Service Desk Training Lead

Há 5 horas

Lisbon, Portuguese Republic, Portugal JPMorgan Chase & Co. Tempo integral
JPMorgan Chase & Co. seeks a Training Facilitator for its global Service Desk team. The role designs, schedules, and delivers onboarding, recurring development, and change-driven training across regions and time zones. You will partner with Service Desk leadership, SMEs, and L&D to prioritize learning needs, measure effectiveness, and drive continuous improvement. Strong facilitation and instructional design skills are essential.