Customer Service Representative

Há 6 horas

Lisbon, Portuguese Republic, Portugal Personalbuero U Herrmann Tempo integral
Start: October, November or December DUTIES AND RESPONSIBILITIES Management of incoming calls, chats and emails, Identify and assess customers' needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team targets and case handling quotas Keep records of customer interactions, process customer accounts and file documents Follow communication