Marketing Customer Support Italian + English
2 semanas atrás
Job Title: Marketing Customer Support Italian + EnglishStart Date: 29 January 2026Location: Lisbon, PortugalWork Model: OnSiteEmployment Type: Full-timeAbout the RoleYou will provide B2B support to the companys advertisers, helping them succeed with digital advertising products. This position involves endtoend product troubleshooting, operational support, and client education across email and chat channels. Candidates must be comfortable working in a fast-paced digital environment and have hands-on experience in paid campaign management.Work ScheduleInitial schedule (12-hour hoop period): Monday to Sunday 07:00 to 19:00 Two fixed shifts: 07:00 16:00 10:00 19:00Later schedule (date to be confirmed by the client): 24/7 operation Monday to Sunday Rotative shifts 2 rotating days off per weekSalary & Benefits Base Salary: 1,000 (paid over 14 months)Complexity Bonus 11 months: 200 (paid over 11 months) Meal Allowance: 7.23/day (increases to 7.63/day from 01/01/2026 for all working days)Key Responsibilities Provide B2B customer support and endtoend product troubleshooting for digital advertising products via email and chat. Take an active role from the start in identifying initiatives to improve overall service and user experience. Collaborate with inhouse Product Operations and Engineering teams to resolve all types of queries (generic, technical, or product-related). Ensure high-quality service delivery that drives Customer Satisfaction and meets service levels across channels. Maintain clear and timely communication throughout the case journey. Educate advertisers on product features, common issues, and best practices in collaboration with technical specialists. Contribute to productivity improvement and resolution-time efficiency.Requirements Mandatory experience in paid campaign management. Degree in Marketing or a related field. Experience in Digital Marketing. Experience in a Contact Centre or service program for an Advertising Tech company. Strong familiarity with social media platforms and a basic understanding of digital advertising. Strong customer service mindset. Ability to work both independently and as part of a team. Fluency in Italian and English.
-
Marketing Customer Support Italian + English
2 semanas atrás
Lisbon, Portugal CBT Tempo inteiroJob Title: Marketing Customer Support Italian + EnglishStart Date: 29 January 2026Location: Lisbon, PortugalWork Model: OnSiteEmployment Type: Full-timeAbout the RoleYou will provide B2B support to the companys advertisers, helping them succeed with digital advertising products. This position involves endtoend product troubleshooting, operational support,...
-
Marketing Customer Support Italian + English
1 semana atrás
Lisbon, Portugal CBT Tempo inteiroJob Title: Marketing Customer Support Italian + EnglishStart Date: 29 January 2026Location: Lisbon, PortugalWork Model: OnSiteEmployment Type: Full-timeAbout the RoleYou will provide B2B support to the companys advertisers, helping them succeed with digital advertising products. This position involves endtoend product troubleshooting, operational support,...
-
Bilingual Marketing Support
Há 5 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroA customer support company in Lisbon seeks a Marketing Customer Support Representative fluent in both Italian and English. In this role, you'll provide B2B assistance, troubleshoot products, and enhance user experience through effective communication. You'll manage customer queries via email and chat, ensuring satisfaction and meeting service level...
-
Italian Speaking Marketing Customer Support Specialist
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroCustomer Service Specialist – Italian Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a Italian-speaking Customer Service Specialist to support our client’s B2B advertisers on one of the world’s leading social media...
-
Italian Speaking Marketing Customer Support Specialist
1 semana atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroCustomer Service Specialist – Italian Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a Italian-speaking Customer Service Specialist to support our client’s B2B advertisers on one of the world’s leading social media...
-
Italian Speaking Marketing Customer Support Specialist
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroCustomer Service Specialist – Italian Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a Italian-speaking Customer Service Specialist to support our client’s B2B advertisers on one of the world’s leading social media...
-
Bilingual Marketing Support
Há 5 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroProvides B2B customer support in Italian and English, focusing on product troubleshooting and enhancing customer experience.
-
Marketing Customer Support Specialist – Paid Campaigns
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroMarketing Customer Support Specialist – Paid Campaigns (Italian Speaking) Project: Global Social Media Advertising Platform (MPO) Location: Lisbon, Portugal Work Model: On-site Start Date: 29 January 2026 Working Schedule Initial Phase (12-hour coverage): Monday to Sunday: 07:00 – 19:00 Shifts: 07:00 – 16:00 10:00 – 19:00 2 rotational days off Future...
-
Bilingual Marketing Support
Há 5 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroA leading recruitment agency in Lisbon is seeking a Marketing Customer Support Representative fluent in Italian and English. In this role, you will provide B2B support to advertisers, focusing on product troubleshooting and customer experience through email and chat. The position offers a base salary of €1,000 for 14 months, plus a meal allowance and...
-
Lisbon, Portugal Cbtalents Tempo inteiroMarketing Customer Support Specialist – Paid Campaigns (Italian Speaking) Project: Global Social Media Advertising Platform (MPO) Location: Lisbon, Portugal Work Model: On-site Start Date: 29 January 2026 Working Schedule Initial Phase (12-hour coverage): Monday to Sunday: 07:00 – 19:00 Shifts: 07:00 – 16:00 10:00 – 19:00 2 rotational days off Future...
