German Speaking Marketing Customer Support Specialist
2 semanas atrás
Marketing Customer Service Specialist – German Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a German-speaking Customer Service Specialist to support our client’s B2B advertisers on one of the world’s leading social media platforms. You will be responsible for end-to-end product troubleshooting, handling advertiser inquiries, and providing high-quality customer support related to digital advertising products. Key Responsibilities Take an active role in identifying opportunities to enhance service quality and improve the overall advertiser experience. Handle and resolve end-to-end product troubleshooting via email and chat channels. Provide customer support for a wide range of advertising products, including technical and product-related queries. Collaborate closely with internal Product Operations and Engineering teams to drive timely resolution of open cases. Ensure high customer satisfaction levels through consistent communication and quality support throughout the case lifecycle. Meet productivity targets and service level metrics, contributing to Best-in-Class support performance. Partner with technical specialists to educate advertisers on product features, campaign setup, and common issue categories. Requirements Experience in paid campaign management is mandatory. Degree in Marketing or a related field. Experience in Digital Marketing. Previous experience in a Contact Centre or Service Program for an Advertising Tech company. Fluent knowledge of social media platforms and basic understanding of digital advertising concepts. Strong customer service orientation, with excellent problem-solving and communication skills. Ability to work independently as well as in a collaborative team environment. Fluent German (C1/C2) and good command of English. Work Schedule Initial Schedule: 12-Hour Operational Window Monday to Sunday – 07:00 to 19:00 Two rotational shifts: 07:00 – 16:00 10:00 – 19:00 Future Schedule (Date TBD by Client): 24/7 operation – Monday to Sunday Rotational shifts 2 rotating days off per week
-
Lisbon, Portugal CallForTalents Tempo inteiroMarketing Customer Service Specialist – German Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site)Contract Type: 6-month contractStart: ASAPWork Model: Onsite only About the Role We are looking for a German-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media...
-
Marketing Customer Support Specialist – Digital Advertising
2 semanas atrás
Lisbon, Portugal Cbtalents Tempo inteiroMarketing Customer Support Specialist – Digital Advertising (German Speaking) Project: Global Digital Media Platform Location:Lisbon, Portugal – On-site Start Date: 29 January 2026 Contract Type: Full-time Working Schedule: Initial Phase: Monday to Sunday – 07:00 to 19:00 2 shifts: 07:00–16:00 / 10:00–19:00 Days Off: 2 rotational days Later Phase...
-
Lisbon, Portugal Global People Sphere Tempo inteiroGerman-Speaking Customer Support Specialist (P)3 weeks ago Be among the first 25 applicantsAre you a natural communicator who loves helping people? Do you want to work in one of Europe’s most exciting cities while building a global career? Join our fast-growing, multicultural team in Lisbon and become a key player in delivering world‑class customer...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroGerman‐Speaking Customer Support SpecialistJoin to apply for the German‐Speaking Customer Support Specialist role at Kats Recruitment.Become the friendly, reliable support customers count on! As a German‐Speaking Customer Support Specialist, you'll ensure users have a smooth and enjoyable experience with a major international brand.What You'll Do-...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroMarketingCustomer Service Specialist – German Speaking (Social Media & B2B Support)Location: Lisbon, Portugal (On-site)Contract Type: 6-month contractStart: ASAPWork Model: Onsite onlyAbout the RoleWe are looking for a German-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media...
-
Senior Digital Marketing Optimization Specialist
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroLocation: Lisbon, Portugal Hybrid Contract Type: Full-time, Permanent Overview: We are hiring a German-speaking Senior Digital Marketing Optimization Specialist to support Google Ads campaign performance for international clients. The role requires strong analytical skills, proven experience in PPC optimization, and the ability to manage digital advertising...
-
German-Speaking Customer Support Specialist
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you a natural communicator who loves helping people? Do you want to work in a vibrant, multicultural environment where your language skills make a real difference? This is your chance to join a global company in sunny Lisbon as a German-Speaking Customer Support Specialist, providing top-notch assistance to international clients. What You´ll Do: Be...
-
Italian Speaking Marketing Customer Support Specialist
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroMarketing Customer Service Specialist – Italian Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a Italian-speaking Marketing Customer Service Specialist to support our client’s B2B advertisers on one of the world’s leading...
-
Website Customer Service Specialist –
Há 18 horas
Lisbon, Portugal Cbtalents Tempo inteiroWebsite Customer Service Specialist – German + English Location: Lisbon, Portugal – On-site Contract Type: CDD – 6 months Working Schedule: Monday to Friday Rotative shifts between 06:00 – 22:00 Days Off: Saturday & Sunday Early Shift Benefit: Uber transportation covered up to 25€ for shifts starting at 06:00 Role Overview: As a Website Customer...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroCustomer Service Specialist – Italian Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a Italian-speaking Customer Service Specialist to support our client’s B2B advertisers on one of the world’s leading social media...
